Hospital noise is top complaint for just about everyone: What to do
Hospitals are notoriously noisy places, from beeping machines to overhead announcements. That noise level can be distracting and annoying for not just patients, but staff members and visitors, too.
In fact, hospital noise is the top complaint among patients, staff and visitors, according to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.
A hospital’s score on the HCAHPS survey is directly tied to reimbursement from the Centers for Medicare & Medicaid Services (CMS), so cutting down on noise levels can significantly impact reimbursement for your organization.
Healthcare Finance News cites equipment alarms as major sources of noise, since they go